We're here to help. Reach out anytime.
Have a question, found a bug, or need help with your account? Email us at KadamRun@gmail.com and we'll get back to you within 1–2 business days.
You can delete your account directly inside the app:
Settings → Delete Account.
This permanently removes your profile, activities, and all personal data.
If you're unable to access the app, email us at
KadamRun@gmail.com
and we will delete your account manually within 7 days.
On the Login screen, tap Forgot Password and enter your email. You'll receive a reset link within a few minutes.
Make sure Kadam has Location permission set to Always in your device's Settings → Privacy → Location Services. Also ensure you're outdoors or near a window for a faster GPS fix.
Go to Settings → Edit Date of Birth. A change request will be submitted for review.
If you believe the suspension was a mistake, use the appeal form shown on the suspended screen, or email us at support@kadam.fitness with your registered email address.
Tap the three-dot menu on any post or profile and select Report. Our team reviews all reports within 24 hours.
Read our Privacy Policy to learn how we handle your data.